Gaming should be fun, not stressful. cg999 believes every player deserves to enjoy gaming with a clear head, within their own budget and time. On this page, we'll show you how to build responsible gaming habits.
Responsible gaming is a mindset where gaming is purely for entertainment — not a source of income or an emotional escape. At cg999, we want every member to play mindfully, stay within their financial means, and keep time for family.
Responsible gaming doesn't mean enjoying it less — it means staying in control, so gaming plays a positive role in your life. Knowing how much you'll play and when to stop is what makes it most fun.
cg999's Commitment: We're more than just a gaming platform — we're a responsible gaming community. Your well-being matters to us more than any win.
Online gaming is growing fast in Bangladesh, but every enjoyable activity has its limits. We want you to set those limits yourself — because you know best what works for you.
On this page, you'll find practical responsible gaming tips, ways to recognize problem gaming, and details on how cg999 can help.
Contact our support team to activate any of the following features:
We don't just set the rules — we take real steps to protect every member.
Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it's enforced automatically and no further deposits beyond that amount are possible.
It's easy to lose track of time during long sessions. On cg999, you can set a time limit for your gaming sessions — once it's up, you'll receive an automatic reminder.
If you feel you need a break from gaming, you can suspend or permanently close your account at any time. It's your decision, and we respect that.
You can view your full gaming and transaction history at any time. Understanding your spending and play patterns makes it easier to stay in control.
You can opt out of promotional notifications and emails at any time. We believe pushing you to play is not what we're here to do.
If you have concerns about your gaming, our specialist support team is always here. Help is available in complete confidence, with no judgment.
Gaming addiction doesn't happen overnight. The signs build up gradually — learn to spot them before it's too late.
Placing bigger bets to try to recover money you've lost
Unable to stop gaming even when you want to
Taking time away from family or work to game
Borrowing money or dipping into savings to fund gaming
Hiding your gaming from family
Feeling restless or irritable when not gaming
These are the habits responsible players follow — make them your own.
Set a budget and time limit before you play
Treat gaming as entertainment, not a source of income
Take regular breaks and make time for your family
Accept your losses and don't chase them
Track and review your monthly spending
Avoid gaming when you're stressed or feeling low
Follow these tips to keep gaming fun and prevent it from ever becoming a burden.
Remember: While gaming involves skill, chance also plays a role. Each round's outcome is independent — previous results have no effect on what comes next.
All responsible gaming features on cg999 are completely free. Activate them through your account settings or by contacting support.
Activate your responsible gaming settings in just a few steps.
Log in to cg999 and click your profile icon in the top right corner. From the menu, select "Account Settings" or "Responsible Gaming".
Set a deposit limit, session time limit, or loss limit — whichever you need. Choose daily, weekly, or monthly — any timeframe works.
Limit decreases take effect immediately. Increasing a limit typically requires a 24–72 hour waiting period — this helps prevent impulsive decisions made in the heat of the moment.
If you need a break, choose a temporary or long-term self-exclusion. While exclusion is active, you won't be able to access your account or open a new one.
Check your complete record for the past 30, 60, or 90 days in the "Gaming History" section. Review how much time and money you've spent, then decide on your next steps.
Our support team is ready to help with any question or issue. Email us at support@cg999.ws or visit the Help Center.
Ask yourself the questions below. If you answer "Yes" to more than three, please reach out to our support team.
3 or more "Yes" answers? This may be a sign that you need support. Please contact us or Help Center Visit.
Sign up at cg999 and enjoy a safe, healthy, and enjoyable gaming experience. Our responsible gaming tools are completely free and available to use at any time.