Cg999 Privacy Policy — Your Data Is Safe With Us

Welcome to cg999. We believe that protecting user data is the foundation of a safe and trustworthy online gaming experience. This Privacy Policy applies to all users of the cg999 website and app.

When you open an account, play games, or use any service on cg999, we collect certain information. This information is used solely to provide you with a better experience — nothing more.

This Privacy Policy explains exactly what data cg999 collects, how it is used, and what rights you have over your own information. If you have any questions, feel free to reach out to our support team.

Cg999 only collects information that is necessary to operate the platform and maintain service quality. We never ask for unnecessary or excessive data.

a) Information you provide directly:

• Full Name (as per National ID)
• Mobile Number & Email Address
• Date of Birth (for age verification)
• Current address
• Payment Account Details (bKash, Nagad, Rocket numbers)
• Identity verification documents (National ID, passport, or driving licence)

b) Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• On-site Browsing Activity & Session Data
• Gaming History & Transaction Records
• Login Time & Location Data

c) Information Received from Third Parties:

• Transaction confirmation data from payment gateways
• Verified data from fraud prevention organizations
• Information received from regulatory authorities under legal obligations

Cg999 uses your data for specific purposes only. The table below clearly outlines the purpose behind each type of data we collect:

Cg999 never sells your data directly to advertisers. You can unsubscribe from promotional emails at any time.

Cg999 follows a strict policy and never shares your information with third parties except in limited circumstances.

Who We May Share Your Information With:

• Payment Processors: bKash, Nagad, Rocket — only the information necessary to confirm transactions
• Identity Verification Services: Licensed verification providers for KYC processes
• Technology Service Providers: Server hosting & security service providers (under strict confidentiality agreements)
• Law Enforcement Agencies: When required by a court order or legal obligation
• Regulatory authority: For the duration of licensing audits

In the event of a business merger or acquisition, your data may be transferred to the new entity. You will be notified in advance should this occur.

Cg999's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the site functions as intended.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and ensuring site security. Without these, the site cannot function properly.
• Functional Cookies: Remembering your preferred language, games, and settings.
• Analytics Cookies: Understanding which parts of the site are most used in order to improve our services.
• Security cookies: Preventing fraud and cyberattacks.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working properly.

Cg999 does not retain your data longer than necessary. The retention period for each type of data depends on its purpose and any applicable legal requirements.

Once the retention period expires, your data is securely deleted or anonymised so you can no longer be identified.

Cg999 believes every member should have full control over their own data. That's why we give you the following rights:

Cg999 follows industry-standard technologies and processes to protect your data. Our security systems guard your information around the clock.

• SSL/TLS Encryption: All data exchanged on the platform is protected with 256-bit SSL encryption.
• AES-256 Data Encryption: Stored sensitive data is protected with advanced encryption.
• Two-Factor Authentication (2FA): An extra layer of security for accessing your account.
• Firewall & DDoS Protection: Protecting our servers from cyber attacks.
• Regular Security Audits: Regular security audits conducted by independent third parties.
• Staff training: All staff are regularly trained on data protection.
• Limited Access Policy: Only authorized personnel have access to the data they need.

Cg999 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

If we become aware that a minor has registered on our platform, that account and all associated data will be deleted immediately.

Cg999 may update this Privacy Policy from time to time. Changes may be made due to new regulations, technological developments, or expansion of our services.

For any significant changes, we will:

• Send a notification to your registered email address
• A clear notice will be displayed on the platform
• The date of any changes will be updated at the top of this page

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.